Policy

If for some reason you would like to make a return or need an exchange, any returns and exchanges must be done within 4 days of receiving the order.

The returned items must be unused with the tags on and intact within the original packaging to be eligible for return along with the order slip.

Worn or damaged pieces will not be accepted for return/exchange, unless you have contacted us separately with a specific problem and we have accepted.

You have 24 hours to cancel the order if you wish, after which an extra fee will be applied.

There will be a return/exchange fee upon shipping. The refund will be made in the same payment method used to make the original purchase.

If there is something wrong with your order upon arrival, please reach out to

our DMs with your order number, photographs and a description detailing the issue.

As soon as we have received the pictures and description, we will process your request.

If  you need any help, please DM us @srvzhouse